What types of watches do Five Star Jewelers offer?

Five Star Jewelers offers a wide range of luxury and designer watches, including automatic, quartz, and smartwatches for both men and women. Our collection features top brands such as Rolex, Omega, Patek Philippe, and Tag Heuer

Are the watch brands carried by Five Star Jewelers authentic?

Yes, we guarantee the authenticity of all our watches. Each watch comes with a manufacturer's warranty and a certificate of authenticity to ensure our customers receive genuine, high-quality timepieces.

How do I choose the right chain for my necklace or pendant?

To choose the right chain, consider factors such as the pendant's weight and style, your personal preference, and your budget. We offer a variety of chain styles, including cable, rope, box, and curb chains, in materials such as gold, silver, and platinum.

What materials are the chains at Five Star Jewelers made from?

Our chains are made from a range of high-quality materials, including gold (yellow, white, and rose gold), sterling silver, platinum, and stainless steel.

What types of earrings can I find at Five Star Jewelers?

We offer a wide selection of earrings, including studs, hoops, dangle earrings, and chandelier earrings, in various materials like gold, silver, platinum, and gemstones.

How can I determine the right earring style for my face shape?

Our experienced staff can help you choose earrings that complement your face shape. Generally, you'll want to choose earrings that contrast with your face shape and bring balance to your features.

What are the most popular ring styles available at Five Star Jewelers?

We offer a variety of ring styles, such as engagement rings, wedding bands, fashion rings, and eternity bands. Popular styles include solitaire, halo, three-stone, and vintage-inspired designs.

Can I get a custom-designed ring at Five Star Jewelers?

Yes, our team of expert designers and jewelers can work with you to create a unique, custom-designed ring that reflects your individual taste and style.

What materials and gemstones are used in Five Star Jewelers' pendants and charms?

Our pendants and charms are crafted from high-quality materials, including gold, silver, and platinum, and feature various gemstones such as diamonds, sapphires, emeralds, rubies, and more.

Do you offer jewelry repair and maintenance services?

Yes, we provide professional jewelry repair, resizing, cleaning, and maintenance services to keep your precious items looking their best. Contact us to learn more about our services and pricing.

How do I care for and maintain my jewelry from Five Star Jewelers?

To keep your jewelry in pristine condition, store it in a clean, dry place when not in use, and avoid exposing it to harsh chemicals, cosmetics, or extreme temperatures. Clean your jewelry regularly using a soft cloth and a gentle cleaning solution.

What is your return and exchange policy?

At Five Star Jewelers, we want our customers to be completely satisfied with their purchase. We accept returns for items in their original, unworn condition. Custom-designed items are non-returnable, but we will work with you to ensure your satisfaction.

Do you offer financing or layaway options?

Yes, we offer flexible financing and layaway options to make purchasing your desired jewelry more affordable. Please contact us or visit our store for more details on these options.

How can I determine my ring size before purchasing?

We recommend visiting our store to have your finger professionally measured by our staff. Alternatively, you can use our online ring sizing guide to find your approximate size at home.

Can I have my jewelry appraised at Five Star Jewelers?

Yes, our experienced appraisers can provide an accurate appraisal for your jewelry, which is essential for insurance purposes or resale value. Please contact us to schedule an appointment.

Do you offer engraving services for your jewelry?

Yes, we provide professional engraving services to add a personal touch to your rings, pendants, or other jewelry items. Contact us for more information about available fonts, styles, and pricing.

What types of gemstone and diamond certifications do you provide?

At Five Star Jewelers, we ensure our gemstones and diamonds meet the highest quality standards. Our diamonds and gemstones come with certifications from reputable organizations like the Gemological Institute of America (GIA), American Gem Society (AGS), and the International Gemological Institute (IGI).

How can I stay updated on the latest jewelry trends and promotions at Five Star Jewelers?

To stay informed about the latest jewelry trends, new arrivals, and exclusive promotions, sign up for our newsletter or follow us on social media.

Can I get my watch serviced or repaired at Five Star Jewelers?

Yes, we offer expert watch servicing and repair for a wide range of luxury watch brands. Our team of skilled technicians will ensure your timepiece is running smoothly and accurately.

How do I know if a piece of jewelry is hypoallergenic?

Hypoallergenic jewelry is made from materials that are less likely to cause an allergic reaction. Look for materials like platinum, titanium, and 18K gold, which are typically hypoallergenic. Our staff can help you find suitable options for sensitive skin.