FAQs

Five Star Jewelers offers a wide range of luxury and designer watches, including automatic, quartz, and smartwatches for men and women. Our collection features top brands such as Rolex, Bulova, Citizen, Caravelle, Movado, Omega, Patek Philippe, and Tag Heuer

Yes, we guarantee the authenticity of all our watches. Each watch comes with a manufacturer's 
warranty and a certificate of authenticity to ensure our customers receive genuine, 
high-quality timepieces.

To choose the right chain, consider factors such as the pendant's weight and style, your personal preference, and your budget. We offer a variety of chain styles, including cable, rope, box, and curb chains, in materials such as gold, silver, and platinum.

Our chains are made from a range of high-quality materials, including gold (yellow, white, and rose gold), sterling silver, platinum, and stainless steel.

We offer a wide selection of earrings for women and men, including studs, hoops, dangle earrings, and chandelier earrings, in various materials like gold, silver, platinum, and gemstones.

Our experienced staff can help you choose earrings that complement your face shape. Generally, you'll want to choose earrings that contrast with your face shape and bring balance to your features.

We offer a variety of ring styles, such as engagement rings, wedding bands, fashion rings, and eternity bands. Popular styles include solitaire, halo, three-stone, and vintage-inspired designs.

Yes, our team of expert designers and jewelers can work with you to create a unique, custom-designed ring that reflects your individual taste and style.

Our pendants and charms are crafted from high-quality materials, including gold, silver, and platinum, and feature various gemstones such as diamonds, sapphires, emeralds, rubies, and more.

Yes, we provide professional jewelry repair, resizing, cleaning, and maintenance services to keep your precious items looking their best. Contact us to learn more about our services and pricing.

To keep your jewelry in pristine condition, store it in a clean, dry place when not in use, and avoid exposing it to harsh chemicals, cosmetics, or extreme temperatures. Clean your jewelry regularly using a soft cloth and a gentle cleaning solution.

At Five Star Jewelers, we want our customers to be completely satisfied with their purchase. We accept returns for items in their original, unworn condition. Custom-designed items are non-returnable, but we will work with you to ensure your satisfaction.

Yes, we offer flexible jewelry financing and layaway options to make purchasing your desired jewelry more affordable. Please contact us or visit our store for more details on these options.

We recommend visiting our store to have your finger professionally measured by our staff. Alternatively, you can use our online ring sizing guide to find your approximate size at home.

Yes, our experienced appraisers can provide an accurate appraisal for your jewelry, which is essential for insurance purposes or resale value. Please contact us to schedule an appointment.

Yes, we provide professional engraving services to add a personal touch to your rings, pendants, or other jewelry items. Contact us for more information about available fonts, styles, and pricing.

At Five Star Jewelers, we ensure our gemstones and diamonds meet the highest quality standards. Our diamonds and gemstones come with certifications from reputable organizations like the Gemological Institute of America (GIA), American Gem Society (AGS), and the International Gemological Institute (IGI).

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Yes, we offer expert watch servicing and repair for a wide range of luxury watch brands. Our team of skilled technicians will ensure your timepiece is running smoothly and accurately.

Hypoallergenic jewelry is made from materials that are less likely to cause an allergic reaction. Look for materials like platinum, titanium, and 18K gold, which are typically hypoallergenic. Our staff can help you find suitable options for sensitive skin.