Sales and Loan Associate

At Five Star Jewelers, we are seeking a detail-oriented Sales and Loan Associate to join our team. In this role, you will have the exceptional opportunity to make a significant impact by assisting our customers in finding the perfect jewelry pieces, evaluating and appraising jewelry, and managing pawn loans. The ideal candidate will have experience in sales and pawns, knowledge of jewelry, excellent communication skills to negotiate, build relationships with customers, and create a memorable shopping experience.

Miami, FL

About Us

At Five Star Jewelers, our team is the heart of our store. We're doing more than just selling jewelry; every day, we work closely with customers to find pieces that will mark the big moments in their lives.

Our culture is family-oriented and supportive; we work hard to make sure every member of our team feels recognized, encouraged to learn, and set up for success. Then we celebrate the wins together.

Job Description

We are seeking a detail-oriented Sales and Loan Associate to join our team. In this role, you will have the exceptional opportunity to make a significant impact by assisting our customers in finding the perfect jewelry pieces, evaluating and appraising jewelry, and managing pawn loans.

The ideal candidate will have experience in sales and pawns, knowledge of jewelry, excellent communication skills to negotiate, build relationships with customers, and create a memorable shopping experience.

Key Responsibilities

  • Customer Service: Greet customers warmly and assist them in a friendly and professional manner.
  • Product Knowledge: It is essential to have a deep understanding of our jewelry and services.
  • Visual Merchandising: Maintaining an aesthetically pleasing store layout is crucial.
  • Pawn Transactions: Evaluate and appraise the value of jewelry brought in for pawn or sale.
  • Client Relationship: Building long-term relationships with customers is a key aspect of the role.
  • Operational Tasks: Apart from direct customer interactions, responsible for tasks such as processing transactions and ensuring that the store maintains high standards of cleanliness and organization.

Skills and Qualifications

  • Authorized to work in the United States.
  • Willingness to undergo background testing and drug screening.
  • High School Diploma or GED.
  • Bilingual in English and Spanish.
  • Ability to stand for extended periods of time.
  • Goal-oriented mindset with a passion for closing sales and meeting performance targets.
  • Strong interpersonal abilities and attention to detail.
  • Proficiency in computer usage and data entry.
  • Flexibility and adaptability to accommodate scheduling needs, including weekends and busy retail seasons.
  • Capacity to work within deadlines in a fast-paced and high-volume environment.
  • Capability to work independently and collaboratively as part of a team.
  • Able to perform basic financial calculations.
  • Knowledge of fashion trends and luxury brands.

Benefits

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance